How far in advance should I book my event?
Friday, Saturday and Sunday time slots fill up fast. To get the date and time you want, it is advisable to book your event 2 months in advance. However, we will always try to accommodate even the most immediate need with an available time slot.
How do I book an event?
You can request party reservations on our website or you can call us to discuss your needs so we can help you choose the perfect party plan. We require a $75, non-refundable deposit at the time of booking. This deposit is applied to the party package price.
Will there be any staff to supervise the kids in the play areas and party rooms?
Yes, there will be Party Pals who will help you and your guests supervise safe play in the arenas, serve cake, food, beverages and clean up. Parents are responsible for the supervision of their children. All children at Party Playground must be supervised by a happy adult.
What are parties like at Party Playground?
When you arrive you will be greeted by our Party Pals. When guests arrive our Party Pals will give instructions on how to have maximum fun with maximum safety at Party Playground. Parents will be directed to the front desk to fill out a waiver if they did not do so from home. You will enter the play arenas at your scheduled start time where the Bouncing Fun begins! After 80 minutes in the play arenas the children will put their shoes on and your private party will be escorted to the party room to enjoy the food and beverages you chose with your party package, all served by Party Playground Party Pals. It is not customary for gifts to be opened on site (if time permits during your party room time gifts may be opened on site). Gifts will be stored on a cart and our Party Pals will assist you with getting the gifts to your vehicle. At the conculsion time of your event you will exit the party room and leave the clean up to us.
Can I bring my own food, beverages and decorations to my event?
Our party packages are all inclusive. We do not allow outside beverages. We have fountain beverages that come with all of our party packages. We also have other beverage options if you wish to add those on (Juice, Bottled Water, Powerade). No hot outside food may be brought in. We do allow you to bring one tray of cold food to accommodate the few adult guests that may attend. We can provide additional paper and plastic products at a nominal charge. You can add additional Pizza and/or sandwiches, as well as beverages, to any of our packages to accommodate these guests as well. Our party rooms are already decorated. If you are interested in a special theme for your party, you are welcome to bring themed paper products for your event.
Can I bring alcohol to Party Playground?
No alcohol is allowed in our facility.
Who is allowed to play on the equipment?
The equipment is designed for various ages and sizes. Socks are required when using the inflatables. All children must be accompanied by an adult.
When should we arrive for our party?
You should arrive approximately 10-15 minutes before your scheduled party time. We review our safety rules with everyone before the party starts. The guests will enter the play arenas at your scheduled party start time.
How many children may participate in a party?
Each of our Standard Party Plans is designed to accommodate a specific number of “child participants” along with your other invited guests. A limited number of additional participants can be added for an additional cost.
Our Standard Party Plans are limited to 30 “child participants” and a total of 40 “attendees”. The “attendees” comprise the total “child participants” and the other “invited guests” that attend. There will be additional charges for an event that exceeds the stated limits of our Standard Party Plans. Our goal is for you, the children and your invited guests to have a safe and comfortable experience.
If you wish to host a larger event or something other than one of our Standard Plans, Party Playground can offer you the use of both Arenas and both Party Rooms. We will work with you to design an affordable plan that will comfortably accommodate you, the participants and any adult guests that may attend.
Q: What if I have more than the 16 or 26 children allowed in the packages?
A: You will be charged an extra per child charge depending on which package you have chosen.
Q: What if I do NOT have the 16 or 26 kids?
A: We host many parties with less than the maximum amount of children. The package price is the minimum amount we require to reserve our private events. The price does not change if you have less children.
Q: Can I bring my own food and drinks?
A: **No drinks or "hot" outside food may be brought into the facility (i.e.outside orders of pizza,chicken nugget/finger platters, jambalaya,pastas etc). We allow items such as chips (no dip please), sandwich trays, fruit trays, cookies, or candy. All drinks must be purchased through Jump-N-Jive** NO ALCOHOL ALLOWED ON PREMISES**
Q: When do I need to know the final number of children attending the party?
A: We will call you the Monday or Tuesday before your party to verify the final number of children for your party. The pizza company requires our pizza orders in advance so that everything runs smoothly for your party.
Q: What is the difference in the two different play arenas?
A: The two arenas are NOT age specific. We do all ages in both rooms. The rooms are set up a little differently so that if you choose to have more than one party at Jump-N-Jive it is a different experience. Both rooms contain a slide, an obstacle course and a place to jump.
Q: Do I need to bring my own paper products?
A: For your convenience we provide solid purple plates, napkins, spoons, clear plastic cups and Jump-N-Jive custom invitations. The tables in our celebration room are covered with permanent red tablecloths.
Q: What if more/less children show up the day of the party after I have placed my order for pizza, goodie tickets or Pucker Powder?
A: The pizza order is finalized in advance of your party when we receive your final head-count and cannot be changed. However, for goodie tickets and Pucker Powder you will only be charged for the amount you use the day of the party.
Q: What kind of cake is included in your party packages?
A: All cakes are 1/4 sheet cake. A 1/4 sheet cake feeds 20-24 people. We offer cookie cakes or we offer chocolate or white bakery cakes cake with a choice of chocolate or butter cream icing. The design is lime green, purple and red with"Happy Birthday" with your childs name included. Themed cakes are available for an additional $12.00 charge.
Q: How many parties will be going on at the time of my party?
A: ONE!! Our party packages include PRIVATE use of our facility. There may be a party in the celebration room, one in the play arena and one in the waiting area but they rotate such that there is no co-mingling of the parties.
Q: Do you charge for siblings of party guests?
A: Yes any child who is taking an active part in the party celebration is considered a "guest" of the party and will be added to the guest list.
Q: Will I be charged for infants and small children attending the party?
A: Any child that is mobile and is taking an active part in the party (i.e. jumping, eating, receiving goodie tickets & pucker powder) will be added to the guest list of the party.
Q: What do I have to do to reserve a party time?
A: All of our packages require a $75.00 non-refundable deposit (no times are held without a deposit). This $75.00 is applied to the total cost of the party. We accept cash, checks and credit card deposits (credit card deposits may be processed by phone).
Q: What if I need to change my party date/time?
A: Changes are allowed as long as other times are available and as long as the changes are made 8 or more days before your event. Moving of parties is not permitted within 7 days of your event. If you move within 7 days it is considered a cancellation whereby you forfeit your original deposit and must pay another deposit to secure your next party.
Thank you for allowing Jump-N-Jive to be a part of your child's special day!
Frequently Asked Questions for Open Play
Q. Can I drop of my children for Open Play?
A. No, all children must be accompanied and supervised by a responsible adult.
Q. What are the age requirements for Open Play?
A. Open Play is designed for children up to age 12. For the saftey of all participants, this age requirement will be strictly enforced.
Q. Can I bring in food during Open Play?
A. Outside food may be brought in during Open Play. We also offer pizza, snacks, candy and drinks.
Q. Is Open Play offered in the summer and during the school year?
A. Yes. During the summer, Open Play is held Tuesdays & Thursdays 10am-4pm. During the school year, Open Play is held on Thursdays only from 10am-2pm. Please see our Open Play page for specific dates and prices.
*A signed waiver is required for all jumpers
*Socks are required for all jumpers